FAQ

 

What is your shipping policy?

We're only shipping within the U.S. currently and we use the United States Postal Service® Priority Mail® and Priority Mail Express® to ship our Adven-Tee to every U.S. address.  Honestly we really relate to the Post Office mantra "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds." They must like the outdoors as much as we do?

In general, we will process your orders as quick as we can, but don't be surprised if some orders take between 7-10 business days Monday-Friday, to ship. 

How do I return an order?

Within 30-days if you are not satisfied with your Adven-Tee you can send it back to us for a refund.

Include the following in the return package:

• A copy of your purchase receipt.  Print out the receipt as it appeared in your email at the time of purchase.

• The Adven-Tee or Advent-Tees you wish to return, undamaged.

Send returns to:

Gogges

3731 Prairie Avenue, #569

Brookfield, IL 60513

As soon as your package arrives we'll refund your payment.

If you need to exchange an Adven-Tee and time is short, order the second Adven-Tee when you make a decision to change size and return the one that didn't fit for a full refund. 

How do I know I'm ordering the right Adven-Tee size?

We encourage you to use the sizing chart below to ensure you've ordered the best youth size to fit. It just so happens the environment benefits from less back-and-forth shipping, so we'll do the best we can to communicate about sizing. For easy reference, scroll to the bottom of an Adven-Tee shopping page to find the sizing chart again.

Size Chart: Center of Back - XL 24 inches  or 61cm - L 23 inches or 58cm - M 21 Inches or 53cm - S 20 inches or 51cm - XS 19 inches or 48cm

Size Chart: Center of Back - XL 24 inches  or 61cm - L 23 inches or 58cm - M 21 Inches or 53cm - S 20 inches or 51cm - XS 19 inches or 48cm

 

How can I help keep Gogges growing?

We have many paths to take and a few less traveled.  Thank you for supporting us.

Donate

Any other questions?

Contact us at customerservice@gogges.org